Support

Please note that our customer support responses may be delayed by 1-3 business days from February 7th to February 25th due to the Chinese Spring Festival holiday. Rest assured, dedicated on-duty staff will be available during this period, and we will follow up on all your inquiries, messages and requests as promptly as possible upon receipt.

Shipments of 3D printers and filaments will continue as normal during this time.

Our support service will resume normal response times starting from February 26th. We truly appreciate your understanding and thank you for your continued support.